Terms of Use

Just Believe is a discovery and booking platform for creative spaces — recording studios, rehearsal rooms, performance venues, shoot locations and similar.

We are not the space owner.Every space on the Platform is owned and operated by an independent third party (the “Space Partner”). Your session is delivered by them. We facilitate discovery, booking and payment between you and the Space Partner, and we act as their limited payment collection agent for that booking.

We do not own, operate, or control any space listed on the Platform, and we are not the provider of the studio services you book.

• You must be at least 18 years old, or have the consent of a parent or guardian, to book or list a space.
• The information you give us must be accurate and kept up to date.
• You are responsible for activity on your account and for keeping your login credentials secure.
• We may suspend or close an account that breaches these terms, misrepresents a space, or puts other users at risk.

This is the main reason bookings run through the Platform rather than a direct transfer to a stranger's account. It means you are not exposed to a Space Partner taking payment and then withdrawing.

Please note what this is not. This arrangement is a contractual payment collection and settlement service. It is not a regulated escrow account, and it is not an insurance product. Our liability is limited as set out in section 9, and our responsibility in respect of your payment is to refund amounts you are due under the Cancellations & Refunds Policy.

The amount you pay at checkout is made up of:

• The Space Partner's own rate for the session, which they set.
• A convenience fee charged by Just Believe, shown to you separately before you pay.
• Any applicable taxes.

Nothing is charged to your payment method beyond the total shown at checkout. Payments are processed by our payment gateway partner; we do not store your full card details.

Completing payment submits a booking request. A booking is only guaranteed once the Space Partner confirms the slot. Until then, the requested time is held but not final.

If the Space Partner cannot accept the booking, it is cancelled and you are refunded in full. Where we can, we will also suggest alternative spaces for the same slot.

Contact details and precise address information for a space are shared with you once a booking is confirmed and paid.

Cancellations, refunds and what happens if a session goes wrong are covered in full in our Cancellations & Refunds Policy, which forms part of these terms.

• Turn up at the time you booked, and vacate at the end of your slot.
• Treat the space and its equipment with care. You are responsible for loss or damage you or your guests cause, and the Space Partner may claim this from you directly.
• Follow the space's house rules, access instructions and safety requirements.
• Do not use a space for any unlawful purpose, or in a way that creates a nuisance or safety risk.
• Do not exceed the stated capacity of a space.

If you list a space, you confirm and agree that:

• you own the space or are authorised to license it for paid use, and you hold any licences, permissions and insurance your space and activities require;
• your photographs are genuine, current and your own. AI-generated and AI-enhanced listing images are not permitted, and listings using them may be removed;
• your rates, availability, capacity and equipment list are accurate and kept up to date;
• you will honour bookings you confirm, and will not solicit payment outside the Platform for a booking made through it;
• you are responsible for your own tax obligations arising from your earnings; and
• commercial terms, including the commission applicable to your bookings and the basis on which your share is settled to you, are as agreed with us separately in your Space Partner terms.

Where a listing carries a founder verified badge, it means a member of our team has visited the space in person and taken their own photographs. Listings without that badge have not been physically verified by us.

You keep ownership of the photographs, descriptions and other content you upload. By uploading it, you grant us a non-exclusive, royalty-free licence to host, display, reproduce and adapt that content for the purposes of operating and promoting the Platform and your listing or profile. You confirm you have the rights necessary to grant this.

You may not upload content that is unlawful, misleading, infringing, or that contains another person's personal information without their consent.

We take reasonable care to keep the Platform accurate and available, and we verify spaces where we can.

To the fullest extent permitted by law:

• we do not warrant the quality, safety, legality, suitability or availability of any space, or that any listing is complete and accurate, as this information is provided by Space Partners;
• we are not liable for the acts or omissions of a Space Partner or of any other user;
• we do not warrant that the Platform will be uninterrupted or error-free; and
• we are not liable for indirect or consequential loss, including loss of profit, opportunity, data, or the cost of a substitute booking.

Where we are found liable in connection with a booking, our aggregate liability is limited to the total amount you paid for that booking. Nothing in these terms limits liability that cannot lawfully be limited, including for fraud, or for death or personal injury caused by negligence.

Bookings introduced through Just Believe should be transacted through Just Believe. Taking a booking off-platform to avoid fees removes the payment protection described in section 3 for the guest, and may result in suspension of the account concerned.

You may stop using the Platform at any time and ask us to close your account. We may suspend or terminate access where these terms are breached, where we are required to by law, or where continued access would create a risk to other users. Bookings already confirmed will be honoured or refunded.

If something goes wrong, contact us first — most issues are resolved quickly and informally. Write to support@justbelieve.co.in with your booking reference.

These terms are governed by the laws of India, and the courts at Agra, Uttar Pradesh shall have exclusive jurisdiction over any dispute arising from them, subject to any non-excludable rights you have as a consumer.

Just Believe — justbelieve.co.in
General and booking support: support@justbelieve.co.in
Grievance and escalation: grievance@justbelieve.co.in